Alliance Summit, our members-only, C-suite leadership retreat, will once again be held at The Phoenician March 1-3, 2023.
The industry is changing and becoming more complicated as new firms emerge and others converge. Family offices are feeling pressure on their operating models while they strive to continue offering their high-touch, customized services to clients. As families become more complex, so do the challenges of serving them while maintaining a scalable, profitable business.
If we learned anything in the last few years, building a flexible firm is key to sustainability. Flexible firms frequently revisit their “why”, service model, and operating structure to accommodate the changing needs of families. At this event, we aim to Reimagine our business models and how we can modernize to continue serving clients while preparing for a future that will be difficult to predict.
To view the Event Policies and Attendee Release Agreement, please click here.
Thank you to our co-chairs for helping design an inspiring event!
Lynne Born Aspiriant
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Scott Savage SJS Investment Services
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Randy Webb Brown Advisory
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Kristen Bauer Laird Norton |
Wednesday, March 1
5:00pm |
Opening Reception |
7:00pm |
Dinner on your own |
Thursday, March 2
7:30am |
Breakfast |
8:45am |
Welcome Remarks |
9:00am |
The Family Office Landscape The industry is changing and becoming more complicated as new firms emerge and others converge. Family offices are feeling pressure on their operating models while they strive to continue offering their high-touch, customized services to clients. As families become more complex, so do the challenges of serving them while maintaining a scalable, profitable business. As we begin to Reimagine our business models and how we can modernize to continue serving clients, we will first set the stage by zooming out and looking at the vibrant family office landscape. In this session we will hear about the trends impacting, and often times confusing, our industry including the rise of different types of family offices, innovative service models, and various continuity plans. Speakers:
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9:40am |
Different Perspectives: Family Office Ownership Models Family offices come in many different shapes and sizes. At the foundation of each is its ownership model which has a tremendous impact on core business functions including culture, agility, service models, pricing, and sustainability. There are various structures in the industry, each unique, but most include some combination of shared ownership among employees, clients, and private equity investors. In this session we will hear from two industry veterans each with a unique model. We will discuss why they chose that model and the impact it has on employees, clients, and the overall business. Speakers:
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10:30am |
Break |
10:45am |
Alliance Outlook and Research Tom Livergood, The Family Wealth Alliance
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11:30am | Peer Groups |
12:15pm |
Networking Lunch |
1:30pm |
Engaged Healthy, Wealthy & Wise: Lessons from inheritors and their significant others In this session, Covie Edwards-Pitt will share takeaways from her new book, Engaged Healthy, Wealthy & Wise: lessons from inheritors and their significant others on how they have navigated love and family wealth and forged their own joint path. After conducting 50+ interviews over two years, she was blown away by the perspective of young people who are rarely asked for their views by an industry that is employed largely by their parents’ generation. What better way to reimagine our work than to connect to the perspective of the inheriting generation and learn from them how their lives have been impacted by the wealth advising strategies we so routinely recommend. Speaker: Covie Edwards-Pitt, Chief Creative Officer, Ballentine Partners |
1:55pm |
Break |
2:10pm |
Balancing an Evolving Business Model Wealth management, accounting, life insurance, banks – all these firms are starting to expand their services to include a family office offering. They are moving up-market, attracting more UHNW clients and contributing to the already vague definition of an MFO. In this session we will look at a few different bifurcated models and discuss client segmentation challenges, scope creep, implications on team structure and technology selection, and the potential competitive advantage. Speakers:
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3:00pm |
Alliance Updates Rachel Hyman, The Family Wealth Alliance
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3:45pm |
Recreation |
6:00pm |
Dine-Arounds |
8:15pm |
Dessert & Drinks |
Friday, March 3
8:00am |
Breakfast |
9:00am |
Welcome Remarks |
9:10am |
Resilient Pricing Models This is a very challenging business. Pricing at a competitive fee level that allows each relationship to be sustainably profitable, while consistently delivering a high-level client experience, is not easy. It is critical to have a fee/business model the firm can confidently rely upon. In this session we will hear from industry veterans known for their expertise on establishing resilient pricing. They will discuss strategies for raising fees, impact of firm structure on pricing, trends impacting your fees, and ways to increase margins. Speakers:
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9:50am |
Break |
10:00am |
High-tech Destroying High-touch? There is a perception that this industry is behind on technology. In reality, the expectations our clients have of technology is being determined by other businesses like Google, Apple, and Amazon. Clients have grown so accustomed to having what you want, when you want it, in your hand instantly that anything short of that is “behind the times”. With rapid advancements in fintech software, firms have an abundance of options and executives often struggle knowing which path to take. There are some family offices putting technology as their top priority to maintain growth. They believe technology is going to be the differentiator in the future having significant impacts on the employee and client experience. It is an exciting time for AI advancements and data collection, but many family offices are skeptical. Some firms are beginning to question if we are choosing technology that is good for growth, but not great for families. In this session, we will hear from two firms on how to maintain high-touch, customized client relationships and remain on the cutting edge of innovation. Speakers:
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10:45am |
Security and Risk Family Office Landscape The security and risk landscape for family offices continues to evolve and present new challenges. Risk is nothing new to family offices; however, executives are struggling to effectively deal with the multiple sources of risk including physical, financial, health, cyber, compliance, and privacy. In this session we will discuss the evolving risk landscape and highlight some of the critical areas where family offices need to improve their existing risk and threat management planning and operations.
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11:15am |
Closing Remarks |
11:30am | Networking Lunch |
1:00pm |
Conference Concludes |
The Phoenician
6000 East Camelback Road
Scottsdale, AZ USA 85251
Website
Lodging
Book your room via this link
Our room rate for FWA attendees is $429 + $25 resort fee + tax
The room block ends on Friday, February 10th, 2023, after which rooms may be unavailable or the cost will increase. We encourage you to book your accommodations as soon as possible, as rooms may sell out prior to the close of the block.
Our secured room block includes a reduce resort fee of $25 (down from $40) and includes the following amenities:
- Wireless internet
- Daily morning yoga (advanced reservations required)
- In-room coffee & tea
- Cocktail Mixology Class (advanced reservations required)
- Complimentary bicycle rental (2-hour periods, includes helmet)
- Complimentary access to fitness center
Parking
- Overnight parking at the resort is available, $38 for valet and $23 for self-parking, per car, per day.
Golf:
Book your tee time here: The Phoenician Best Available - Online tee times made EZ (ezlinksgolf.com)
Tennis Rates
- Court Fees: $20 per person, per hour
- Racquet Rentals: $20 per day
Luxury Spa
Spa Appointments: Online Booking (marriott.com)
It is recommended to make spa reservations up to 2-3 weeks in advance.
Matthew Flessig Co-founder & CEO, Pathstone |
Philip Palaveev Founder & CEO, The Enesemble Practice LLC |
Holly Pantzer National Industry Leader, FORVIS Private Client |
Tim O'Hara Co-President, Rockefeller Global Family Office |
Kelly Ewart VP of Strategic Relationships, PURE |
Michael Nathanson Chairman & CEO, The Colony Group |
Thierry Brunel Partner, Chief Investment Strategist |
Rocio Ortega Partner, WE Family Offices |
Mark Rogozinski Chief Strategy Offier, Pitcairn |
Rob Francais Co-founder & CEO, Aspiriant |
Scott Bush Chief Client Officer, Geller Advisors |
Joseph Larizza President, Mirador |
Trevor Hicks Shareholder & CTO, Wetherby Asset Management |
Matt Blackburn Managing Director & Co-founder, Class VI Partners Family Office |
Lynne Born Chief Practice Officer, Aspiriant
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Covie Edwards-Pitt Partner & Chief Creative Officer, Ballentine Partners |
Loraine Tsavaris FWA Advisory Board |
When
Location
- 6000 E Camelback Rd, Scottsdale, AZ 85251, USA